Rail Passes & Tickets
Train Reservation
What you can do with JR-EAST Train Reservation
Rail Pass Purchase
- Hokkaido Rail Pass
- Sapporo-Noboribetsu Area Pass
- Sapporo-Furano Area Pass
- JR East-South Hokkaido Rail Pass
- JR Tohoku-South Hokkaido Rail Pass
Purchase available from
10 am (JST) one month before the starting date of the rail pass
Seat Reservation
(using a rail pass)If you purchase a rail pass with JR-EAST Train Reservation
Reservation available from
10 am (JST) one month before the boarding date until 6 minutes before departure time
If you purchase an exchange order for a rail pass at travel agencies
Reservation available from
10 am (JST) one month before the boarding date until 11:50 pm (JST) on the two days before the boarding date
*You must receive tickets by 9 pm (JST) on the day before the boarding date
Ticket Purchase
(without a rail pass)(Reserved and non-reserved seats)Purchase available from
10 am (JST) one month before the boarding date until 6 minutes before departure time
*A basic fare ticket is required to take any trains.
If you don’t have one, please purchase one when selecting a train you will take.
Trains that you can reserve
(only for JR Hokkaido area)
- Hokkaido Shinkansen
- Limited express trains (Hokuto, Suzuran, Ozora, Tokachi, Lilac, Kamui, Okhotsk, Taisetsu, Soya, Sarobetsu)
- Special Rapid / Rapid / Semi-Rapid Airport
*You cannot reserve seats for temporary trains, sightseeing trains and local trains.
e.g.) Furano Biei Norokko Train, Furano Lavender Express, Kushiro Shitsugen Norokko Train, SL Fuyu-no-Shitsugen Train, Ryuhyo Monogatari Train etc.
How and where to
receive tickets
Please receive the tickets you purchased and reserved before boarding.
Stations may be crowded. Please give yourself extra time to receive tickets.
Click here for where to receive tickets in Hokkaido
Click here for how to receive tickets at reserved seat ticket vending machines (Orange-colored ticket vending machines with a call center assistant service)
(JR-EAST Train Reservation)
*Among the JR-EAST Train Reservation services, only the information related to JR Hokkaido is mentioned here.