Rail Passes & Tickets
JR Hokkaido IC Card-Kitaca
Card Types/Service/Handling Windows
Types of Kitaca
There are three types of Kitaca, the "Kitaca Commuter Pass", "Registered Kitaca" and the "Non-registered Kitaca", all of which can be charged. The Kitaca cards are sold at "JR Ticket Counter (Midori-no-madoguchi)" inside the Kitaca card area. The "Non-registered Kitaca" can be purchased at ticket vending machines that handle the Kitaca card.
*Photo provided for image only.
Non-registered Kitaca*
Registered Kitaca
Kitaca Pass
Kitaca Services
| Kitaca Commuter Pass | Registered Kitaca | Non-registered Kitaca | |
|---|---|---|---|
| Sales Price | Amount of pass + a depoisit of 500 yen* (*applicable for first time purchase) |
2,000 yen Breakdown: 1,500 yen (SF) + a deposit of 500 yen (SF: Stored Fare, Previously charged amount) |
|
| Type of Card (Adult/Child) |
Adult/Child (Deposit: Same amount) |
Adult/Child ( Same amount ) |
Adults only |
| Sales Counter | All JR Ticket Counters (Midori-no-madoguchi) in the stations within the Kitaca usable area |
||
| Kitaca handling ticket vending machine | - | Kitaca handling ticket vending machine | |
| Reserved seat ticket vending machine | - | ||
| Charge limit | Upper limit of the card balance is 20,000 yen. | ||
| Refund | Refundable with a handling fee of 220 yen | ||
| Reissue | Available (It will cost a handling fee of 520 yen and deposit of 500 yen, 1,020 yen in total.) |
Not available | |
Handling services of ticket windows and ticket machines inside the Kitaca usable area
| JR Ticket Counter (Midori-no-madoguchi) |
Kitaca handling ticket vending machine | Kitaca Commuter Pass Renewal Machine |
Reserved seat ticket vending machine | Charge machine | ||
|---|---|---|---|---|---|---|
| Sales *1 |
Kitaca Commuter Pass (New) |
○ | ○ | |||
| Kitaca Commuter Pass (Renewed) | ○ | ○ | ○ | |||
| Registered Kitaca | ○ | |||||
| Non-registered Kitaca | ○ | ○ | ○ | |||
| Charge | ○ | ○ | ○ | ○ | ||
| Check balance | ○ | ○ | ○ | ○ | ||
| Display/Print history of use | ○ | ○ | ○ | |||
| Use the remaining amount to purchase a ticket (Purchase of pass not available) | ○ | ○ | ||||
| Refund | ○*2 | |||||
| Reissue | ○ | |||||
*1. Mail order is not available.
*2. Handled at fare adjustment counter in some stations
Kitaca cannot be charged by credit card. (Except charging to Kitaca with a credit card function at JR Ticket Counter (Midori-no-madoguchi).)
List of Kitaca handling windows and ticket machines
Find out where the Kitaca handling windows and ticket machines are installed on the PDF.