Travel Information

Beginner's Guide

2. Where can I purchase a ticket?

Sales Counter

JR Ticket Officer (Midori-no-madoguchi)

Reserved seat ticket vending machine

Ticket vending machine with a call center assistant service (orange-colored machine)

Automatic Ticket Vender

JR Information Desk

I cannot speak Japanese. Is there a counter for foreigners?

There are special JR Information Desk counters for assisting foreigners located in New Chitose Airport and Sapporo Station. You need not worry about the language barrier.

JR Information Desk

The JR Information Desk is a ticket counter exclusively for foreign travelers. Chinese, English, and Korean speaking staff are available to assist you. Exchange orders can be exchanged for all types of Rail Pass and JR tickets are also available for purchase.

JR Information Desk

JR Sapporo Station West Exit (8:30-19:00)
New Chitose Airport Station (8:30-19:00)

Services are available in three languages (English, Chinese, and Korean) at JR Sapporo Station West Exit and New Chitose Airport Station.

Click here for the JR Information Desk website