1. Home
  2. Important Notice

Important Notice

  • 2025.04.15
    Notice on Changes in Business Hours for Exchanging and Purchasing Rail Passes at Obihiro Station
  • 2025.04.01
    For passengers using Tomamu Station: Tickets cannot be purchased at Tomamu Station. Please purchase and receive necessary tickets in advance before you start travelling.(Updated on April 24, 2025)
  • 2025.02.28
    A must-know: Notice when taking trains with "all seats reserved" (Updated on April 24, 2025)
  • 2025.01.27
    Terminating operations of Kushiro Shitsugen Norokko Train and Furano Biei Norokko Train
    (Updated on March 19, 2025)
  • 2025.01.24
    Important notice: Keep off tracks!
  • 2024.12.13
    Reserved seat ticket arrangements during peak season
  • 2024.08.08
    IC Card Valid Area: Available for use only at some stations
  • 2024.06.14
    Notice on Changes in Business Hours of JR Ticket Counter at Abashiri Station (From July 1, 2024)
  • 2023.12.21
    “Train Operation Information” page is renewed (from Jan. 9, 2024) See here for details. (Attachment)
  • 2023.03.31
    Use of credit card at reserved seat ticket vending machine and ticket vending machine with a call center assistant service
  • 2022.12.06
    Construction work: Some passages at Sapporo Station are closed due to construction work for Hokkaido Shinkansen
  • 2020.02.03
    Regarding Japan Visitor Hotline (JNTO Call Center)
  • 2019.01.09
    Helpful apps and websites in the event of disaster
  • 2018.01.12
    Important notice: passengers taking pictures - keep off the tracks!